Quality Management & Operational Excellence
Quality and processes that work in real production.
We help manufacturers set up and improve management systems, stabilise processes, resolve complaints and escalations, prepare for audits and raise the performance of individual departments and the supply chain.
- Quality, environmental and health & safety management systems
- Process, product, system and supplier audits
- Automotive Core Tools, problem solving and process improvement
- Supplier Development, customer escalation and launch support
- Optimising processes and the management of individual departments
Capabilities / Standards
Audits
- Process Audit – VDA 6.3
- Product Audit – VDA 6.5
- System Audits
- Supplier Audits
- Layered Process Audits
Automotive Quality & Process Improvement
- IATF 16949 – Automotive Quality Management System
- APQP / MLA
- PPAP / VDA 2
- PFMEA / Reverse PFMEA creation and review
- Control Plan creation and optimisation
- MSA / SPC implementation and improvement
- Reduction of Cost of Poor Quality
- 8D Problem Solving set-up and optimisation
- Quality Wall / Controlled Shipping Level – CSL / Safe Launch / GP-12
- Warranty Management to VDA Field Failure Analysis or CQI-14
- Customer Specific Requirements analysis and implementation – for example VW Group, BMW, Mercedes-Benz, JLR, Volvo Cars, Ford, Stellantis, Toyota, Renault Group, Suzuki and Tier 1 suppliers such as Magna, ZF, Bosch, Continental, OPmobility, FORVIA, Schaeffler, ITW, Adient, Yanfeng and Panasonic
Management Systems – Implementation, Certification Preparation & Improvement
- ISO 9001 – Quality Management System
- IATF 16949 – Automotive Quality Management System
- ISO 14001 – Environmental Management System
- ISO 45001 – Occupational Health & Safety Management System
- AS9100 / EN 9100 – Aerospace, Aviation, Space & Defence Quality Management
- AQAP 2110 / AQAP 2105 – Defence / NATO Quality Assurance
- ISO/IEC 17025 – Testing & Calibration Laboratories
Organisation & Process Management
- Introduction plans by job role
- Qualification Matrix, competence assessment and Substitution Matrix
- Education / Training Plans
- Supplier Development
- Total Productive Maintenance – TPM and Lean Management
- KPI reporting
- Company Strategy Management and cascading goals into Quality Plans
- Project & Change Management
- Engineering & Industrialization Management
- Purchasing, Logistics and Finance & Controlling Management
- Production Management including Production Planning
Training & Specialized Workshops
- Automotive Core Tools, IATF 16949, VDA 6.3 and VDA 6.5
- APQP / MLA, PPAP / VDA 2, AIAG/VDA FMEA and Control Plan
- MSA, SPC and 8D Problem Solving
- OEM Customer Specific Requirements
- 5S, TPM, CQI and AS9100 / EN 9100
- Further topics on request
